Leica Customer Care

M-Lens Coding

Owners of older Leica M-Lenses can now optimise them for digital use. With the 6-bit coding, older M-Lenses receive new markings on the bayonet ring. These markings help digital Leica M-Cameras recognise the lens type and optimise the image quality. Thus, photographers can enjoy the imagery characteristics of their older M-Lenses in combination with contemporary digital photography.

Download the list of M lenses applicable for 6-bit update here.

Note: Booking an appointment is primarily for equipment assessment. Please note that rendering of the service may have a longer timeframe. Our customer care consultant will provide an estimated collection time after the assessment.

Lens Adjustment

In the manufacturing process, the focusing accuracy of all Leica M-Lenses is tried and tested extensively. After years of usage, you will begin to notice tiny misadjustments in the focusing mechanism. Most are smaller than 0.002mm and won't show on analogue images. In digital photography, this is different. Due to the brilliant image performance as well as high resolution of the Leica M-Sensor, even the smallest details are displayed rich in contrast – including focusing inaccuracies. Lenses with a long focal length or a wide aperture are especially prone to misadjustment, due to the lenses' low depth of field. That is why Leica's Customer Care offers a specialised lens adjustment service to ensure that your M-Lenses meet the high requirements of today’s digital photography.

Note: Booking an appointment is primarily for equipment assessment. Please note that rendering of the service may have a longer timeframe. Our customer care consultant will provide an estimated collection time after the assessment.

Sensor Cleaning

With use, dust accumulates on every digital camera’s sensor. In time, it begins to show as blurred dark spots on photographs. In order to maintain the M-System’s photographic brilliance, Leica offers a professional sensor cleaning service. Our factory-trained technicians will dust off your M-Camera with state-of-the-art technology, so you can enjoy spotless digital photography again. 

Note: Booking an appointment is primarily for equipment assessment. Please note that rendering of the service may have a longer timeframe. Our customer care consultant will provide an estimated collection time after the assessment.

Leather Customisation

Give your camera a unique look with Leica-tested, certified full cowhide leathers in multiple colourways.

Available for digital M, Q or CL cameras. 

Engraving

Each camera becomes unique with an engraving. If you would like to turn your camera into an absolutely unique piece, we recommend our exclusive engraving service. Name, monogram, graphic elements or symbols give each camera an unmistakable touch. Since not every camera type is equally suitable for every engraving method, we are happy to check the possibilities in advance. For this individual service we calculate the price according to time expenditure.